Privacy Policy

MBJR Creative ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.mbjrcreative.com and use our services.

1. Information We Collect

Personal Information You Provide

We collect information that you voluntarily provide to us when you:

• Fill out contact forms or schedule discovery calls
• Subscribe to our newsletter or insights
• Engage with our services
• Communicate with us via email or other channels

This information may include:

• Name and contact information (email address, phone number)
• Company name and business information
• Any other information you choose to provide

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing activity, including:

• IP address and browser type
• Operating system and device information
• Pages visited and time spent on pages
• Referring website and navigation paths
• Google Analytics data (see "Cookies and Tracking Technologies" below)

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide requested services
• Send you marketing communications (with your consent)
• Improve our website and user experience
• Analyze website traffic and usage patterns
• Comply with legal obligations
• Prevent fraud and enhance security

3. How We Share Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

Service Providers

We work with third-party service providers who perform services on our behalf, including:

• Google Analytics: For website analytics and performance monitoring
• HubSpot: For customer relationship management and marketing automation
• Email service providers: For sending newsletters and communications
• Web hosting services: For website infrastructure

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device.

Types of Cookies We Use

• Essential Cookies: Required for website functionality
• Analytics Cookies: Help us understand how visitors interact with our site (Google Analytics)
• Marketing Cookies: Used to track visitor activity and deliver relevant advertising

You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.

To learn more about how Google Analytics collects and processes data, visit Google's Privacy Policy.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Opt-out: Unsubscribe from marketing communications at any time
• Data portability: Request transfer of your data to another service

To exercise these rights, please contact us at hello@mbjrcreative.com.

7. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet transmission is completely secure, and we cannot guarantee absolute security of your information.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

10. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal information we collect, use, and disclose
• The right to request deletion of your personal information
• The right to opt-out of the sale of your personal information (we do not sell personal information)
• The right to non-discrimination for exercising your CCPA rights

To exercise your CCPA rights, please contact us at hello@mbjrcreative.com.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a new "Last Updated" date. We encourage you to review this Privacy Policy periodically.